Privacy Policy

1. Introduction

Mageba Training Solutions (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our training services, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone number, address)
• Employment information and job title
• Training preferences and requirements
• Payment and billing information
• Educational background and qualifications

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website and search terms used

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing training services and educational programmes
• Processing registrations and payments
• Communicating about our services and programmes
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

4. Legal Basis for Processing

We process your personal information based on:

• Your consent for marketing communications
• Contractual necessity for service delivery
• Legal obligations under South African law
• Legitimate business interests

5. Information Sharing

We may share your information with:

• Training partners and accreditation bodies (SETAs)
• Payment processors and service providers
• Legal authorities when required by law
• Professional advisors (lawyers, accountants)

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Training records may be retained for up to 7 years as required by law.

8. Your Rights

Under POPIA, you have the right to:

• Access your personal information
• Correct or update inaccurate information
• Delete your personal information (subject to legal requirements)
• Object to processing for marketing purposes
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

9. Cookies

Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

11. International Transfers

Your personal information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Information Regulator

You have the right to lodge a complaint with the Information Regulator of South Africa: